HM
Helmut M
1 reviews | Active since Jul 2017
20 Jun 2023, 10:29
FNB Private Wealth... what does it mean??
PRIVATE WEALTH SERVICE?
I have been a Private Wealth client of FNB for years now. Over the past two years my accounts have accidentally been blocked, and in an emergency, agents have diverted my calls to about 10 new agents, no one who had been able to assist in an emergency credit limit increase. Lines break up, fail, *********** assistants. And I am just wondering, what will it take for FNB to step up to the promise of "private wealth" assistance. I would appreciate FNB responding to this. Alternatively, any advice for another bank?
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Helmut M's updateReviewer Update
22 Jun 2023, 14:08Dear FNB, we have had follow-up conversations per email. The position FNB Private Wealth takes in, is astoundingly counter-intuitive. I am saddened that what I used to think of you - as a leading brand - has to be reconsidered.
HM
Helmut M's update22 Jun 2023, 14:08
Reviewer Update
Dear FNB, we have had follow-up conversations per email. The position FNB Private Wealth takes in, is astoundingly counter-intuitive. I am saddened that what I used to think of you - as a leading brand - has to be reconsidered.