FNB PRIVATE WEALTH SERVICE GONE BAD

FNB PRIVATE WEALTH SERVICE HAS GONE HORRIBLE. I RAISED A QUERY IN SEPTEMBER THAT THEY SHOULD REVERSE AND STOP OLD MUTUAL DEBIT ORDER BEAUSE I CANCELLED IT WITH OLD MUTUAL AND THEY SAID THEY COULD NOT DO IT I SHOULD TALK TO OLD MUTUAL THEY CAN ONLY STOP IT. IN OCTOBER THE SAME DEBIT ORDER HAS GONE OFF. I WENT TO THE BRANCH FNB EMPLOYEE SAID SHE IS ALSO GOING THROUGH THE SAME THING FNB IS UNABLE TO REVERSE AND STOP UNAUTHORIZED DEBIT ORDERS, PATHETIC. THE ONLY OPTION IS TO SHUT DOWN THE ACCOUNT.