TG
Tom G
1 reviews | Active since Jul 2009
20 Jan 2020, 15:06
FNB Private wealth service centre - very dissapointing
Lamentable service from FNB Private wealth service centre trying to resolve tax statements that do not reconcile. Been swapping emails with them for 3 days now and they just done resolve the issue – yet close it out as complete. Spent 45 minutes on the phone and its like dealing with nursery school children – they simply don’t understand the issue and pass the call from person to person – and their telephone manner is totally unprofessional. I really expected more from what is mean to be the highest level of client support. Extremely disappointed.
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Tom G's updateReviewer Update
27 Jan 2020, 11:14After 10 days there is still no resolution to this saga from FNB. A few placating calls and emails but seems like there is no interest from them to deal with this. The issue remains outstanding.
TG
Tom G's update27 Jan 2020, 11:14
Reviewer Update
After 10 days there is still no resolution to this saga from FNB. A few placating calls and emails but seems like there is no interest from them to deal with this. The issue remains outstanding.