FNB PRIVATE CLIENTS - WHAT A JOKE

<p>So it's been 10 weeks since I had an ATM dispute while in Bali, long story, bottomline, in the past 10 weeks after trying to contact my 'private' banker, I have not been able to get through to her once!</p> <p> </p> <p>After 9 weeks, and finally calling FNB and telling them I'm moving my business somewhere else, she called me for the first time. Let me say that again - it took my 'private' banker - 9 WEEKS - to get back to me, after emailing her, trying to call her, sending her messages on the FNB app, etc. </p> <p> </p> <p>So after speaking to her, I was told she would call me back within 4 hours - it has now been 168 hours - 1 week later - and still no response!</p> <p> </p> <p>'Private Bankers for Private Clients' - what a JOKE!!!!!!!! 10 weeks, for a matter that should take no more than 21 days to resolve!</p>