KW
Karen W

1 reviews | Active since Sept 2018

10 Sept 2018, 16:15

Fnb private clients staff are useless!

Fnb private clients banking phone staff are pathetic....if you can get hold of them, that is.... You call day after day with the same problem....never resolved....they just fob you off... After 30+yrs..This account is going to be closed?

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Sept 2018, 10:21
Official

Good Day Karen Walters ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

KW
Karen W's update11 Sept 2018, 18:05
Reviewer Update
Thank you hello peter...my problem has been resolved...sort of....