FNB Private Clients service is disgusting.

Account was blocked on Tuesday morning , I emailed my private banker (out of office reply received which is expected).

Used secure chat no assistance provided. Called the private banking suite no assistance provided. I have submitted my fica 4 times this year and each time FNB has an issue that is not communicated instead they freeze your accounts and leave you stranded with absolutely no support.

Why are we enticed to join the PC suite when the service is non existent.