KS
Kefilwe S
1 reviews | Active since Aug 2011
06 Feb 2020, 18:14
FNB Private Clients is really disappointing
since monday i have been trying to change my home loan debit order since monday. after being on the phone for almost an hour being transferred back an forth, i ended up lodging a complaint with FNB, i never got a response to this day. today again i wanted to downgrade my credit card, same story transferred back and forth-getting cut off. im really disappointed
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Feb 2020, 09:32Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Feb 2020, 09:32
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***