MG
Melesha G
1 reviews | Active since Nov 2014
13 Apr 2019, 05:51
FNB Private Clients is disappointing
I joined the FNB private clients 3 weeks ago. I have sent numerous emails to them and all I ever get is that they will respond in 24 hours. Guess what this has never happened. I am still awaiting my card. The courier said that they will call 24 hours before arriving but the only time they call is when they arrive. I normally get replies from FNB two to three days later and the only thing it says is they want to call to tell me about the services but a simple card cannot be delivered. So now I must pay high banking fees and I am not getting any service?
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FNB (First National Bank)'s replyOfficial
15 Apr 2019, 08:20Good Day Melesha
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply15 Apr 2019, 08:20
Official
Good Day Melesha
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***