FNB Private Clients is a joke.

FNB Private Banking is a ripoff to be honest. I work abroad and struggle to manage my own banking while out of SA and switched over to FNB Private Clients.

I was assigned a banker named Xolani Magubane. Firstly, don't believe the 24/7 story they sell you I wait forever to get a reply to my emails. I might as well just get into the car and stand in a line it would be less of an inconvenience.

I requested that one of my cards be cancelled and somehow my "Private banker" managed to close the wrong card. I tried communicating this with him yet I got no reply and now I probably will be charged to rectify his mistake.

At about 4800 per annum, it's genuinely not worth having someone who can't even handle one simple task done and I'd rather take my business elsewhere. I've convinced my 3 family members to do the same its not worth it