JH
Jamela H
1 reviews | Active since Mar 2021
21 Apr 2025, 08:06
FNB private clients
I am trying to close my FNB fusion account. I called FNB private clients several times..it's been two weeks and the account has not been closed. I have paid all the fees and settled my overdraft. If the account is not closed it will continue to accumulate fees which I will be liable for. Is there anyone at FNB who cares about customer experience? Is the anyone who can assist with this query?
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Jamela H's updateReviewer Update
22 Apr 2025, 17:09Good day
I still have not received a response or a resolution and now the account has charged fees and it's still -R100 what is so difficult about closing an account that it has to take more than 2 weeks?
I still have not received a response or a resolution and now the account has charged fees and it's still -R100 what is so difficult about closing an account that it has to take more than 2 weeks?
JH
Jamela H's update22 Apr 2025, 17:09
Reviewer Update
Good day
I still have not received a response or a resolution and now the account has charged fees and it's still -R100 what is so difficult about closing an account that it has to take more than 2 weeks?
I still have not received a response or a resolution and now the account has charged fees and it's still -R100 what is so difficult about closing an account that it has to take more than 2 weeks?