1 reviews | Active since Mar 2009
FNB PRIVATE CLIENT-USELESS SERVICE
<p>I am a Private client of FNB and my private banker is Rudy Mgcina. From Friday (17 July 2017) i have been trying to get a simple settlement letter on a personal loan and to date no one can assist me with this. I ask myself, what is the point in being a Private client yet your personal banker cannot respond to an email. I have spoken to 3 consultants this morning who promised to assist me and still have not. This is pathetic service FNB. We do have the luxury to make continous calls for assistance, it the reason i have this banking service. </p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)