FNB private client should be decommissioned.

I have emailed | send a request to my private banker [***] .

It took more than two requests, made on different days for them to finally respond to my query.

I have requested them to enable my FNB Pin on my credit card when I utilise the tap and go functionality. It's been over a week now, no feedback after seven days and this is not yet effective or implemented.

This allows any amount to be deducted from the credit card without requiring a pin. Before I would leave the card at home to eliminate the security risk but now I am carrying it regularly to increase my ebucks earnings.

This is still an issue and I have tried to do this myself on all their platforms and I am suspecting that this is not configurable.

Please help.