FNB PRIVATE CLIENT CREDIT CARD UNPROFESSIONAL TEAM

If I had to give FNB a zero I would. Have a private Client account with them for a while now paying R450 per month for such terrible service. So I inquired for my private banking analyst for a credit card facility as all my accounts are upto date and explained to the consultant that I am getting an offer from both Discovery and Standard Bank, however the consultant was such a waste of time for the fees we pay, he start giving me only negative feedback and that I should wait for a while instead. So just to prove my point I took up the offer with Standard bank although my salary goes into my FNB account , Standard bank issued me the credit credit with such ease and no extra documentation required. Anyways a month goes by so I decided to call my banking analyst explaining him what an ease it was and that I needed to downgrade my account as I'm not going to pay R450 for such a terrible service you call private client , the Consultant tries to pursued me into keeping the account longer and made it seem so complicated in getting a credit card facility . I told the analyst that I'm not interested anymore and that I did not have to go through all this nonsense with Standard bank . Requested him to downgrade my account up until today he was unable to complete my request. Please people do not bank with a bank that just interested in taking your money and do not appreciate you as a client . FNB advertises on TV about how simple it is to bank with them . Totally the opposite all they want is your fees .