FNB Private Client Credit Card

I have phoned the *** no to be assisted with my FNB Credit Card. I have phoned the Private Clients Call Centre and was transferred to 2 more people to help and eventually gave the message "due to high call volumes.......I held on for a very long time and was not assited at all. I have a Credit Card that needs to be linked to my personal profile that also needs to be activated and I would then like to change the PIN. I am very upset about the service that was given.