1 reviews | Active since Aug 2016
FNB Private Client Call Centre
<p>I called Private Client call centre to enquire about my Credit Card payment, to my surprise i was placed on for almost 15 minutes. What I am failing to understand, what's the point of having a private banker if i still battle to get hold of them when i need help. before upgrading to Private Client i was having Platinum Cheque account and their services was way better compared to Private Client, even now I am thinking of downgrading back to Platinum due to the service I have receiving as Private client.</p>
Good day nyikocheche,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 983805.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Good day nyikocheche,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 983805.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)