FNB Private Client

I am a victim of bad service from FNB. I am private client with FNB and for a long time i thought i was assigned a private banker (Olgar)that will help me with all my banking needs, well in case this turned out to be a myth as i am not able to contact my banker.

I have tried every medium available, this has been going on for over a week. I sent emails, i called a thousand times, left messages with a number people for my banker to call me back and till this day as i write this review i am yet to get any form of acknowledgement.

Maybe in my banker’s mind my enquiry is deemed worthless but i would atleast appreciate an acknowledgemt. Never mind the fact that i pay bank charges like everybody else, i atleast want to be acknoledged as well.

I am sure she has much better things to attend to than helping a low income earner like myself but i deserve the same courtesy like all other paying clients.

It will be naive of me to think that I will still get assistance since I have taken my dissatisfaction to hello Peter but I have exhausted all my options and I have resigned to the fact that I will not get help.

Find this utterly disgusting and I am undermined by FNB.