FNB PRIVATE BANKING WORST SERVICE EVER

I had requested to have a new credit card sent to me while I am in South Africa 2 weeks before I arrived from the UK. I even went into CRESTA FNB and spoke to a banker who managed to order me the Credit card which my Private banker Victoria Soniqushe did not do. After 45 minutes and being charged for R450 for Delivery , I know receive a PETROL card instead of a CREDIT CARD. I am trying to get hold of FNB Private Banking as I leave back to the UK on Monday . No one even answers the call & the service is so pathetic. I emailed these 2 gentleman & they don't even return my calls Mrwetyana, Sive ********** / Brant, Levern Claudia (CC-Cross S****ing) ********** / Sonqishe, Victoria ********** - HOW PATHETIC HAS FNB PRIVATE BANKING BECOME. Can someone have the decency to phone me on + ********** 83528 & get this sorted & reverse all of thee charges