FNB - PRIVATE BANKING TELLS YOU TO GO CHECK THE WEB PAGE RATHER THAN ASSIST

Phoned FNB on 04 January 2022 from my land line, to enquire on Fixed deposit After 11 minutes I manage to speak to someone, I mentioned I would like info on the matter and the amount in question, her response was, it's all on our web page or on the app, so basically she imp**** that I can go get the info there and I'm wasting her time, I wanted more info than what the web page gave. I mentioned the amount again and selected 60 month, she then asked me again what the amount was, I spelled it out to her and the phone went dead. No call back or any further contact. Clearly the bank do not want to retain their clients. I will look for another bank that want my money and are willing to assist me with all the info I need to make an informed decision to invest. Thanks again FNB for the lack of service "HOW CAN WE HELP YOU" attitude is not present in all your staff.