Fnb Private Banking NO SERVICE!!!

Item: FNB (First National Bank)
Rating: 1
Author: Sarel N

I have been mailing my banker for the past 4 days regarding transactions i need to find out if it can be reversed. Prior to this i have requested to change private bankers and THIS WAS NOT DONE. I want a banker that can assist. Im paying R399.00 to have this function to my disposal. Why do i need to resort to logging queries like this on Hello Peter before i get assistance. The service is pathetic. I opted for this service because i reside and work in China. My number that i need to be contacted on is +***592 or +***103

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

06 Feb 2020, 11:01

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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FNB (First National Bank)'s reply06 Feb 2020, 11:01

Official