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Sagen N
1 reviews | Active since Sept 2014
06 Feb 2019, 14:37
FNB private banking is appalling
Unable to get through my FNB private banker Vuyelwa Nyangule telephonically. This is the second time this has happened. Have been on hold for more than 10 minutes.
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Replies (2)
FNB (First National Bank)'s replyOfficial
06 Feb 2019, 15:36Good Day Mika Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply06 Feb 2019, 15:36
Official
Good Day Mika Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
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Sagen N's updateReviewer Update
07 Feb 2019, 12:21Good response from FNB. I was called by the complaints department on the same day as the complaint and my private banker called me the next day. Thanks to Hellopeter and FNB.
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Sagen N's update07 Feb 2019, 12:21
Reviewer Update
Good response from FNB. I was called by the complaints department on the same day as the complaint and my private banker called me the next day. Thanks to Hellopeter and FNB.