FNB Private Banking is a waste of time

I recently joined FNB private banking. A service I get charged for. I joined this option to make banking easier but the opposite has happened:<br> <br> - The information my private banker gave me around my bond was incorrect<br> - The requests I put forth do not get done, or get done so slowly that it does not make sense<br> <br> This service is suppose to help busy people with their banking. But whatever FNB is doing here, is not working.<br> <br>