FNB Private Banking is a Hoax

My experience of FNB’s private banking experience is only going from bad to worse. At the moment my new banker (they change at a rate of knots) is George. It took him 3 months to call & introduce himself on the back of a debit order dispute I had. I asked him to send me his contact details. It’s been over a month - I still don’t know how to contact me. What am I paying these exorbitant rates. We are just your mice on a wheel giving you ridiculous amounts of money for the perception that you will make our lives easier. Not so! Now if someone from FNB can cancel my private clients subscription please as I don’t know how to get hold of my banker for him to do this. Pity you have forgotten about the human factor in your growth phase. May this come back to bite you hard FNB.