FNB Private Banking - inefficiency and incompetency now rife in the private sector too!

We have had endless issues with FNB's private banking support for years now.

1. Bankers constantly change so your emails disappear into the ether, no hand-over 2. It takes numerous emails and follow-ups to get unsatisfactory support. 3. We have for years not been able to resolve certain banking app-related issues. 4. Given recent changes we need to swap our debit orders to our business account, we missed this month's debit cutoff to make this change because of the tardy service and turnaround times. 5. This is despite being a Private Wealth client, and when they do provide support, they send you various links to problem solve your issues yourself. 6. We have to come onto Hello Peter before we get any attention or urgency from FNB to resolve our issues!

The list goes on but I don't have time to detail all the issues I'm having with FNB at the moment.