FNB Private Banking \Go To Guy"doesn't exist"""

Item: FNB (First National Bank)
Rating: 2
Author: Campbell B

I have submitted two requests in the past month for help from my \Private banker". The first request was sent to an email address I already had on record as my allocated private banker. I received no response whatsoever. Next: Unknown to me and without ANY communication my private banker was changed. After several days"

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Replies (1)

FNB (First National Bank)'s replyOfficial

24 Nov 2015, 08:53

Hello campbellbam,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 818444.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply24 Nov 2015, 08:53

Official