1 reviews | Active since Apr 2015
FNB Private Banking for pathetic service
<p>I requested FNB to close my Share Builder account on the 20th of July 2016 and they told me that it will take 7 days to do so. i called on Saturday to follow up and they said that they will follow up with Prinesh who was dealing with this but todat i'm still waiting and the account is still open and incurring monthly fees. And for this pathetic service i pay for private banking fees each month.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984805
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984805
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)