FNB Private Banking
<p>It makes me sick they dont reply to your emails and when you phone them they dont answer the phones then when you get hold of another department tehy basically tell you that sorry all we can do is send the people who dont reply to your initial emails an email wow this really instills confidence this is the most disgusting service I have ever recieved and I pay almost R3600 a year for bank fees and thats just the base fees.</p>
Good day Mr. tyrone-lennox
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. tyrone-lennox
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***