CH
Christina H

1 reviews | Active since May 2013

22 Nov 2021, 16:18

FNB - private bankers are a joke

My parents have been struggling to receive any kind of support form FNB private bankers. they have been allocated a so-called private banker who is useless, does not repsond at all and is unable to answer the most basic question such as how to close one account and merge a second one. Never mind in getting any support in getting eBucks allocated. I need a name of senior management who i can discuss this issue with. thank you for listening as this has been going on for over 8 months.

0
Replies (2)
CH
Christina H's update23 Nov 2021, 12:40
Reviewer Update
Hello FNB, The account is held by my father: Rainer Herden. His ID number is his German passport: ***D. I would like someone to call me: *** to sort this out. Thank you
CH
Christina H's update29 Nov 2021, 08:21
Reviewer Update
Hello FNB, you still have not contacted my father 7 days after I sent you the contact details. please do this today.