AY
Angelos Y

1 reviews | Active since Aug 2018

14 Aug 2018, 19:23

FNB Private Account not Worth the Money

I've been paying R385 a month for a private banker, only to receive poor service. My query has still not been resolved and I've been sent from department to department with no one being able to assist me. R385 should get you a lot more help, really disappointed in FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2018, 08:38
Official

Good Day Angelos Yiannou ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***