PB
Prashant B

1 reviews | Active since Oct 2014

21 Jul 2015, 10:33

FNB preys on you when using their credit facility

Hi, please forgive me for my tone, but I have simply had enough with FNB's hidden charges. Over the past few months I have received multiple sms's and emails from FNB to pay off all my debts. I had even had a pretty rude phone call a few months ago when I had needed the money and used it when FNB offered it.<br> <br> I have paid off nearly every single debt I had with FNB. Car load- paid. Credit Card Paid, and business bank account overdraft -paid. I found many hidden charges for these items back then such as not having enough money in the account, a debit order bounces, and on top of not having enough money then, FNB decided to charge more hidden fees at that time. I am really beginning to wonder if FNB is a bank who supports business owners.<br> <br> My credit card has been in the positive, after paying off the R70 000 in a few months. yet I was charged interest this month. Why?<br> <br> My business bank account was charged with something called \#Excess Item 1 Item". What is this?<br> what is a RCP Fee for Pls 400004. Monthly account fees. Service fees. Value added service fees. Bis/Int 2 on Tieri?<br> I would please like to know what all of these cryptic hidden charges are for. """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2015, 11:00
Official
Hello PrashantB1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 725272.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)