1 reviews | Active since Oct 2016

05 Oct 2016, 14:24

Fnb Pretoria Central

<p>Fnb in Pretoria Central still has not been upgraded with the new queuing systems. With such a large population you stand in line for hours waiting to be helped. There are not enough consultant's and the service by the ones that are here is appalling. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2016, 15:54
Official

Good Day Ms Lediga,

Thank you for taking my call earlier to acknowledge your posting logged on hello peter.I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)