AB
Anre B

1 reviews | Active since Jan 2019

18 May 2026, 16:15

Fnb prescription

I'm struggling to open a profile account with Fnb to link with my PayPal account. After numerous attemps, I contacted their call centre. I was advised to go to a branch to let it fixed as I owe Fnb credit card debt. The branch advised my after about an hour, I must open the account on my laptop at home. Nothing happened and I couldn't open the account. I contacted Fnb again as I was getting mails from attorneys to settle my debt. I had a credit card with Fnb 18 years ago which I couldn't pay at that time as I was retrenched from my job. The business closed down. I have never received any summons from them although I stayed at the same address nor did I made a payment. According to my attorney friend the debt has prescribed and they can't let you pay. I sent a mail to Fnb again and their legal dept said I must pay R902 to settle it. This is highly ******** and I couldn't believe one of our biggest banks doing business this way. Beware of any Fnb transactions.

0
Replies (1)
AB
Anre B's update10 Jun 2026, 08:34
Reviewer Update
Fnb is doing nothing about this case. They have twice send me mails, just another 2 working days, then the problem will be solved. Weeks has passed and nothing. It seems ignorance is part of their culture on how they treat customers. Their actions are ******** and it's time to let SA know how they're acting against the law by making a Tiktok video. I can't understand that PayPal is dealing with Fnb and throwing their name away. I'm fedup up this kind if service where banks thinks they can do as they wish and make their own rules. It seems Fnb don't worry if they're involved in *****ulent scemes or not as long as the whole government banks with them. Birds of the same feathers flocks together.