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Mandisa M

1 reviews | Active since Apr 2018

18 Apr 2018, 20:40

FNB Prepaid Electricity Unavailable

Sitting in the dark yet again because FNB banking app electricity feature is unavailable.

This happens 95% of the time when I need to buy electricity. What's the point of having an app with services that don't work.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2018, 09:54
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***