NM
Nathan M
1 reviews | Active since Jan 2019
04 Feb 2019, 13:07
FNB Prepaid electricity *******
Another company that responds on hello peter very quickly to make it seem as if they are on the ball and solving your issue. I Bought prepaid electricity at the end of January, was charged R101 service fee on a R250 purchase, ridicules right? FNB were very quick to respond on hello peter and give me a call to say my issue has been noted and someone will call me back to to rectify the issue. i have since not heard from them again, typical of service in this country.
Thanks FNB! Im sure ill be hearing from you soon! lets see if you can go all the way this time!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
04 Feb 2019, 14:44Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Service Provider and have requested that urgent contact be made with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Feb 2019, 14:44
Official
Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Service Provider and have requested that urgent contact be made with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
