AR
Ashvita R

1 reviews | Active since Dec 2012

11 Jun 2018, 14:49

FNB PREMIUM BANKING IS BEYOND PATHETIC

I AM STILL WAITING FOR SOMEONE FROM PREMIUM BANKING TO CALL ME!!!!! THIS IS FREAKING UNBELIEVABLE...ALL I GET TOLD IS ITS BEEN ESCALATED AND AS YET NO FLIPPING BODY FROM PREMIUM BANKING HAS BOTHERED TO CALL TO EVEN HELP ME!!! AND THIS IS AFTER MY FIRST COMPLAINT ON THIS SITE

FNB SUCKS

I WILL DEFINITELY BE MOVING MY ACCOUNTS ELSEWHERE

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jun 2018, 15:32
Official

Good day Ashvita,

Thank you for your posting.

As per our telephonic conversation, I have requested that FNB Credit Card to be in contact with you. They have advised that they had tried contacting you on the number provided, to no avail.

Kindly advise as per email sent to you, if arrangements should be made for the card to be couriered to the Meyerdal Mall branch. Please respond to the email.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

AR
Ashvita R's update11 Jun 2018, 15:43
Reviewer Update
i recieved ONE call earlier in the day from credit card section. nothing from premium banking and no call since. i saw no missed call nor was there any message left...and i made sure i had my phone on me at ALL times. i did see the email and rep**** but THIS does not explain why i have not heard anything from premium banking managers nor anyone else who were all supposed to call me bac****