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nathanual G

1 reviews | Active since Sept 2013

29 Mar 2018, 14:13

FNB PREMIUM BANKING

I would just like to express my utter disgust at the service i get from FNB Premium Banking..there service is appalling, I had my account debited incorret and when chatting to Busisiwe Khumalo who firstly takes her time to respond to you and secondly basically tells you to go to hell when asked if she can assist..and to think i was considering upgrading to prvt banking.. Pls stay away from these guys its not my first bad experience with them..as soon as i can i will take my business away from them..dont get me started on there charges..STAY AWAY

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 15:09
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

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I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***