KR
Kgothatso R

1 reviews | Active since Feb 2019

07 Jun 2019, 13:56

Fnb premiere consultants are ***********

FNB premier customer service is slow and ***********, i had since sent through my signed quotation for overdraft on Tuesday and they still have not activated it, I called and the consultants don't seem to know what went wrong seems like my quotation was sent through incorrectly by one of the consultants, really poor service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 10:34
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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