1 reviews | Active since Jul 2016
FNB Premiere Banking Service Worse Than Standard Bank Retail Service
I have spoken to 5 different banking consultants at FNB , all claiming my account is active. It has been 5-7 days and my account is still not active. They all read from the same script
"Sorry for the invoncenience caused" which sound sso insensitive and jus downright patronizing because if they were truly sorry they would fix my problem, not rushing to get me off the phone.
The whole point I went to FNB was for INSTANT FNB TO FNB TRANSFER but now I find myself waiting 48hrs for an amount on my account to clear. This is incompetence at its highest regard and I absolutely regret transferring to FNB Premiere Banking
Hello P[ork-bangers ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello P[ork-bangers ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team