FNB \Premier"-Worst Service-debit order switching"""

They talk big with their hassle free debit order switching in 1,2,3 but let me tell you, its nothing of the sort.<br> <br> Opened my FNB Platinum in mid 2014. At the start of 2015 nothing had been moved so I contacted FNB again, my email bounced between their departments for about 3 weeks with no results to show.<br> <br> Start of November 2015 I contacted yet again and waited a good 3 weeks before receiving a form to complete (again). I completed the form (again) and sent through only to be advised I have completed the old form and need to complete the new one, which I then received. So then I completed the new one, which was pretty tedious, and sent through. To date nothing has been resolved and not a single debit order has been switched - thats over a year in waiting thank you very much.<br> <br> Platinum has now changed to Premier, but don't expect improved quality service - you will be sorely disappointing.<br> <br> Cherry on the cake, I now receive a call to tell me I now need to go into a bank because, though my account is running and has an active balance, its somehow \inactive".<br> <br> It seems FNB Premier is no more than a word used to market substandard service with false alluring promises.<br> <br> Still waiting..."""