1 reviews | Active since Feb 2017

06 Feb 2017, 11:02

FNB Premier - Whats that??

<p>So debit order switching... not even worth it, do it yourself!! </p> <p>Get a nice report to say when what was switched but guess what when the time comes for the orders to go off, you are apperantly not FICA'ed. Phoned FNB "no mam the system shows that youbare active" phone one of the companies where debit order should have been paid - "no mam your bank account details were entered and correct bit aytem shows that you are not FICA'ed!!! What the hell? Obviously want my money back for debit orders not paid!! </p> <p> </p> <p>So far not impressed with FNB and considering to stay at other bank!! </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2017, 13:11
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)