1 reviews | Active since Jun 2015
FNB premier support is useless
The premier service is useless. On hold for 30 minutes , when i contact them through the app they cant assist. I logged a call 5 days ago without any support (CAS- ********** -R2M4Y0) CRM: ********** ********** 9. Every issue has to be a pain to be resolved. No wonder everybody is moving to Capitec. i cant wait to be rid of FNB. Worst bank ever. i regret switching to them.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)