FNB PREMIER SUITE

<p>Good Day FNB.</p> <p> </p> <p>I would like someone to listern to the telephone conversation on the 29/05/2016 made from FNB App to Premier Suite at 09:55.</p> <p> </p> <p>I was assisted by a lady called Bridgette Mthethwa. </p> <p>I wasn't happy with the size of knowledge she has about FNB products and services. </p> <p>I had to even tell her some of these.</p> <p>I wanted to reverse a debit order on my account (this month only) because the FNB App reversal facility was currently unavailable.</p> <p>Eventually she assisted me, but I am hoping that she did not permanently stopped this debit order. </p> <p>I would also like to suggest that this banker is taken for further training. Because you cannot tell a client that you are not sure about anything. How is that supposed to build any trust? </p>