FNB Premier SUCKS
<p>A couple of year ago FNB supposidy upgraded me to FNB Premier. It was quite good becasue I had one point of contact to call. I could call and speak to one person without going through a call centre. But I was charged R400+ per month for the service.</p> <p> </p> <p>However now they have gotten rid of that. They say I now what a "Team of premier bankers". Bah!!! What they mean, is I am back to a call centre.</p> <p> </p> <p>Today I need to contact FNB and I called the Premier Suite (So fancy right?). After 5 mins of holding I am cut off. Yet I am still paing R400+ per month.</p> <p> </p> <p>FNB are *****ing me. Don't let them ***** you. Choose another bank.</p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
