FNB PREMIER *****S!!! Complaint Request ***
What the has transpired on the FNB Personal Loan account SETTLED in December 2018??
25 Dec 2018 INTEREST -313.80 1,620.91
18 Dec 2018 CHEQUE PAYMENT18,454.24 1,934.71
18 Dec 2018 DEBIT ORDER 1,221.15 -16,519.53
26 Nov 2018 DEBIT ORDER 1,221.15 -17,740.68
HOW DO YOU CHARGE INTEREST AFTER THE BALANCE WAS R16 519.53 AFTER overpayment of R18 454.24???
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FNB (First National Bank)'s replyOfficial
10 Jan 2019, 13:43Good day Aden,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Jan 2019, 13:43
Official
Good day Aden,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)