FNB - Premier / Private Banking more like normal banking

<p>1. Requested a new Premier Credit as i misplaced mine.</p> <p>- Courier contacted me, my ID number did not correspond with what they had on file.</p> <p>- Contacted FNB Premier Banking and they could not give me an answer as to why my card that needs to be delivered does not correspond with my ID number.</p> <p>- New card ordered after waiting weeks and eventually correct details on file and card delivered.</p> <p> </p> <p>2. FNB offers a Private Banking credit card upgrade on banking app which was so easy to do.</p> <p>- A week later still no card or contact from FNB or courier.</p> <p>- Contacted Private Banking who contacted courier company who has no record of card for delivery however FNB has it on file. </p> <p>- Consultant ordered a new card and now im without a card for another week.</p>