DV
Daniella V

1 reviews | Active since Sept 2020

26 Sept 2020, 10:02

FNB Premier - NOT WORTH IT. Not customer service!!

I am on a premier package; I have been trying sending messages to the premier messsage Line for 4 days: I do not get a response; I don’t even get help, a online store ****med me and I am trying to get my money back. FNB has NOT been helpful, what’s the point of paying over 200 a month for a premier account and NOT be able to use the message function. It’s the WORST service I have experienced in awhile.

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Replies (1)
DV
Daniella V's update09 Nov 2020, 12:02
Reviewer Update
So FNB rep**** to me in September; it’s now November and still I haven’t gotten one piece of feedback from them stating the progress of my online **** with 50/50 fashions, I have NOT got my money back either. FNB are so quick to send you a auto reply but fail to help you when it’s most needed. I am so disappointed in FNB. They should rename themselves to EDGARS, it’s the same terrible service. I have no job currently and they don’t care.