1 reviews | Active since Feb 2017
FNB Premier - NOT WORTH IT
<p>I honestly don’t know why I upgraded. I was on hold for +-20 min when reporting ***** on my card and then they advised replacing the card and I should receive my new card the following week. Two weeks later and no card… if you on Gold, stay on Gold, premier is nothing special. I have contacted FNB with no response as yet, the only way I get service is coming on here… sad. If I don’t get action within two days, I’m moving away from FNB. I thought the service would improve on Premier… nooooo… it’s just an excuse for them to charge you more.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)