FO
Flippie O

1 reviews | Active since Jan 2013

19 Jan 2019, 18:26

FNB Premier not first class

I closed my FNB premier credit card in September. This was the prerequisite for my bank to approve a higher overdraft.

To my shock the account was never closed! I am now applying for a home loan and my bank will be hesitant to approve this as the FNB card is still active.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2019, 09:57
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FO
Flippie O's update21 Jan 2019, 20:47
Reviewer Update
Problem sorted! Thank you