FNB Premier is USELESS (Missing deposit, no assistance for weeks)

<p>Sent money to my mom and after 3 weeks she still had not received it. I call FNB to query the missing money and I am told they do not know what happened but that the situation would be resolved in 48 hours. after almost TWO WEEKS i still had not gotten feedback from FNB. I had to call again, wait another 20 odd minutes to speak to a consultant, and kept holding for even longer during the call as he tries to determine why the situation is unresolved. Then i was bounced between the Premier banking consultants and the online banking consultants, all of whom were unhelpfull.</p> <p> </p> <p>i'm so annoyed with FNB lately. the service has been so poor</p> <p> </p> <p>FNB advertises "FNB Premier" like it is the best banking solution in the world. Truth is, the service is equally as ****py with just a few benefits. But it is really not worth the R200 in monthly costs</p>