FNB Premier: Incorrect information given and delay

<p>On the 6th July I requested a confirmation of bank account letter from FNB Premier Banking, to be urgently sent to my employer, FNB premier provided incorrect details of the Silver account, as a result my employer has paid money into the incorrect account, which I have not been using for more than 5 years. My debit orders are scheduled on the premier account. I cannot even transfer between the two accounts, I will incur charges because of bouncing debit orders </p>