FNB Premier Clients not being served as well as one might think!!

<p>Hi there</p> <p>I have really tried to get this issue resolved but it seems the premiere department's reluctance so call is a clear indication that my money is valued but I myself as a customer not so much....</p> <p>I have been struggeling for months to reslove a issue with value added service fees being taken from my account for scheduled payment alerts and to date this has still not been sorted. Now I am being charged a ATM fee for 30 Nov 1899? Not sure about this but ATM'S have not been around for that long yet. I have been a Premiere Customer twice in the past and left back to Gold as the Premier call centre do not seem to care for customers sometimes taking up to a week to call back when your website says 24 hours.</p> <p>It seems i will once again have to follow the same path but this time perhaps to try another services provider? I am really and honestly VERY disgusted and dissapointed for the lack of service and feedback provided on my query....</p>